The ‘5 Whys’ tool provides a simple, straightforward method to get to the heart of a problem.
Too often we’ll look at the symptoms of a problem, and fail to take the extra time needed to identify the root cause.
Tools like the ‘5 Whys’ template have saved companies millions of dollars by refocusing the company’s philosophy to fixing underlying issues rather than fix problems.
Taking the time to get to the root causes underlying the problem will hopefully keep the problem from happening in the future, rather than just slapping a ‘bandaid’ on it today.
Remember the old proverb, “for the want of a nail the kingdom was lost…”